How to File in Maricopa County

Filing the claim correctly matters almost as much as the injury itself.

Filing a Workers' Comp Claim in Tempe, Arizona

A Tempe workers' comp claim starts the same way whether you work at ASU's Tempe campus, State Farm's Marina Heights office complex, GoDaddy's headquarters, or a logistics facility like Amazon's DPX4 fulfillment center: you report the injury to your employer, get treatment, and your employer or their insurer notifies the Industrial Commission of Arizona (ICA). Tempe doesn't have its own ICA office — the Commission's only physical offices statewide are in Phoenix and Tucson — so most of what happens after the initial report, including hearings, is handled centrally rather than at a local courthouse. Understanding that process up front, including the strict deadlines involved, is what keeps a routine Tempe workplace injury from turning into a denied claim.

The Industrial Commission of Arizona, which processes every workers' comp claim in the state including Tempe's, has physical offices only in Phoenix (800 W. Washington St.) and Tucson — none in Tempe itself.
Tempe's roughly 188,000–190,000 residents work across employers like ASU, State Farm's Marina Heights campus, GoDaddy, and Amazon's DPX4 fulfillment center, each generating claims with different documentation needs.
Under A.R.S. § 23-947, you generally have 90 days from a denial or benefit termination notice to request an ICA hearing, or you risk losing the right to challenge it.

Quick answer

How Do You File a Workers' Comp Claim in Tempe?

You (or more often your employer, on your behalf) report the injury and file it with the employer's workers' comp insurance carrier, which is required to notify the Industrial Commission of Arizona. There's no separate Tempe-specific filing office — the claim is processed by the carrier and the ICA centrally, and if it's accepted, you start receiving medical and wage benefits; if it's denied, you have a limited window to formally challenge the decision.

Related topics

Arizona workers comp pages

Overview

How the ICA Claim Process Works for Tempe Workers

Once you report a work injury to your employer, Arizona law puts the obligation on the employer to notify their workers' comp insurance carrier, which then reports the claim to the Industrial Commission of Arizona. Coverage itself is required under A.R.S. § 23-961 for the large majority of Arizona employers, so whether you work in ASU's Ira A. Fulton Schools of Engineering facilities, a State Farm claims-support role at Marina Heights, GoDaddy's Tempe headquarters, or a warehouse position at Amazon's DPX4 fulfillment center, your employer should already have coverage in place before you're ever injured.

Because the ICA's only physical hearing offices are in Phoenix and Tucson, Tempe claimants shouldn't expect a local courthouse process. Prehearing conferences are commonly handled by phone or Google Meet, and Administrative Law Judge hearings are often conducted by video conference rather than in person. This is different from Maricopa County's Superior Court system — which handles civil, criminal, and family matters for Tempe residents out of the Central Court Building in downtown Phoenix — because a workers' comp claim itself never goes to Superior Court; only a separate third-party lawsuit arising from the same accident would.

If your claim gets denied at any stage, it helps to understand the appeal process for a denied Arizona workers' comp claim before your 90-day window to request a hearing runs out.

Process

The Claim-Filing Timeline, Step by Step

  • Report the injury to your employer immediately and get medical treatment, identifying it clearly as work-related
  • Your employer notifies its workers' comp insurance carrier, which is required to report the claim to the Industrial Commission of Arizona
  • The carrier investigates and either accepts the claim (starting medical and wage benefits) or issues a formal denial notice
  • If denied, you have 90 days under A.R.S. § 23-947 to file a request for hearing with the ICA
  • An Administrative Law Judge hears the dispute — often by phone or video conference, since the ICA's hearing offices are only in Phoenix and Tucson — and issues a decision, appealable to the Arizona Court of Appeals

Benefits and value

What a Successfully Filed Claim Can Cover

  • Medical treatment reasonably necessary for the work injury under A.R.S. § 23-1021
  • Temporary disability payments for lost wages during recovery
  • Permanent disability benefits if the injury results in a lasting loss of earning capacity
  • Death benefits payable to qualifying dependents in a fatal workplace accident

Common risks

What Can Go Wrong When Filing

  • Delayed reporting, which gives the insurance carrier grounds to question whether the injury is genuinely work-related
  • Incomplete medical documentation, especially for gradual or repetitive-strain injuries common in office and call-center jobs
  • Missing the 90-day deadline under A.R.S. § 23-947 to request a hearing after a denial
  • Assuming a hearing will happen locally in Tempe, when in practice it's likely to be conducted remotely out of the Phoenix or Tucson ICA offices

FAQ

Frequently Asked Questions

Where does my Tempe workers' comp claim actually get processed?

There's no ICA office in Tempe — your claim goes to your employer's insurance carrier and then to the Industrial Commission of Arizona, which has physical offices only in Phoenix and Tucson statewide.

Will I have to travel to Phoenix for a hearing?

Not necessarily. Prehearing conferences are often handled by phone or Google Meet, and Administrative Law Judge hearings are frequently conducted by video conference, so many claimants never have to appear in person at either ICA office.

What's the deadline to file a hearing request if my claim is denied?

A.R.S. § 23-947 generally gives you 90 days from the date of the denial or benefit termination notice to request a hearing before the ICA.

Do I file my claim with Maricopa County Superior Court?

No — workers' comp claims are handled entirely by the Industrial Commission of Arizona through its Administrative Law Judge Division, not by the Superior Court. Superior Court's Central Court Building in Phoenix only comes into play for a separate third-party civil lawsuit, if one applies.

Does it matter which Tempe employer I work for when filing?

The filing process itself is the same everywhere, but the type of documentation that supports your claim can differ — a lifting injury at a logistics facility like Amazon's DPX4 fulfillment center looks different on paper than a repetitive-strain claim from an office role at State Farm's Marina Heights campus or GoDaddy's headquarters.

Next steps

Related Arizona workers compensation topics