Because Mesa is Arizona's third-largest city with roughly half a million residents and a workforce concentrated at large employers — Banner Health's hospital campuses, Boeing's helicopter and drone manufacturing plant, the 70-plus companies at Phoenix-Mesa Gateway Airport, and Mesa Public Schools — a high volume of claims moves through the same statewide ICA system every year. Your employer or their insurance carrier is responsible for reporting the injury to the Industrial Commission of Arizona, but it's worth confirming that filing actually happened rather than assuming it did.
Once a claim is open, the insurance carrier investigates and either accepts or denies it. If your claim is accepted, you should start receiving medical coverage and, if you're missing work, temporary disability payments. If it's denied, or if the carrier tries to terminate benefits while you're still recovering, the clock starts on your right to appeal — A.R.S. § 23-947 gives you 90 days to request a hearing, and missing it can end your claim regardless of how strong the medical evidence is.
If you're at the denial stage already, skip ahead to our breakdown of what to do after a workers' comp claim is denied for the specific steps to take before that 90-day window closes.